Privacy Policy

What we collect

• Contact details you give us: name, phone number, email address and the service you are enquiring about.
• Identity and supporting documents you send us so we can process a transaction, such as passport, Emirates ID, visa, certificates and company documents.
• Correspondence between us, including WhatsApp and email messages relating to your file.
• Basic website analytics, only where you have accepted analytics cookies.

Why we collect it

We use your data solely to respond to your enquiry and to prepare, submit and follow up the transaction you have instructed us to handle. We do not sell personal data, and we do not use your documents for any purpose other than the service you asked for.

Who we share it with

To complete a transaction we submit your information to the relevant UAE government authority, and where your service requires it, to certified translators, notaries, medical fitness centres, insurers or embassies. We share only what that step requires. We do not share your data with anyone else except where we are legally required to.

How long we keep it

We keep records for as long as needed to provide the service and to meet our legal and accounting obligations, after which they are securely destroyed. Original documents are returned to you on completion. You may ask us to delete data we are not legally required to retain.

Cookies

This site uses essential cookies needed for it to function. Analytics cookies are set only if you accept them in the cookie banner, and you can decline without affecting your use of the site.

Your rights and contact

You can ask us what data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us at gulfnejoom@gmail.com or +971 52 324 0888, or write to us at Office No. GR 09, New Al Safiya Building, Hor Al Anz, Deira, Dubai.